Deploy intelligent WhatsApp automation on the Official Business API — qualify leads, nurture prospects, send order updates, collect payments, and run broadcast campaigns — all automated, all conversational, all on WhatsApp where your customers already are.
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From the first message to the final payment — your entire sales and support funnel, automated on WhatsApp.
An intelligent bot that holds full contextual conversations on WhatsApp — understands intent, asks follow-up questions, and gives personalised answers without rigid menu flows.
Send personalised messages to your entire contact list — promotional offers, event reminders, policy updates — with read receipts, reply tracking, and automatic follow-up sequences.
Automatically send order confirmations, dispatch notifications, delivery ETAs, and post-delivery feedback requests — all via WhatsApp, with 98% open rates guaranteed.
Automatically qualify inbound leads with smart conversation sequences — collect name, budget, timeline, and intent — then route warm prospects to your sales team instantly.
Send payment links, collect fees, and send receipts — all within WhatsApp. Works with Razorpay, Paytm, PhonePe, and any UPI gateway. No app switching needed for your customers.
Enrol leads into automated nurture campaigns — day 1 intro, day 3 case study, day 7 offer — each message personalised with the contact's name, business, and previous responses.
Pick a scenario — see the trigger → logic → message flow and a real conversation preview side by side.
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Across industries, WhatsApp is where Indian customers respond fastest. Here's what our clients automate.
Automatically message every new lead within 60 seconds of enquiry — share project brochure, ask budget and timeline, book site visit, and follow up 3 days later if no response. All on WhatsApp, all automated.
Real EstateReplace email order notifications with WhatsApp — confirm orders, share tracking links, request reviews, and handle return requests. 98% open rates mean customers actually see every update.
E-CommerceSend personalised admission reminders to prospective students, share course details via PDF/video, collect registration fees via payment links, and automate the entire enrollment conversation.
EducationBroadcast loan offers to pre-qualified lists, collect documents via WhatsApp, send EMI reminders with payment links, and handle repayment queries — fully compliant with RBI guidelines.
Finance / NBFCSend appointment reminders with one-tap confirm/cancel, share pre-visit instructions, collect symptom information in advance, and follow up post-visit with care instructions — all automated.
HealthcareRe-engage dormant customers with personalised WhatsApp offers, run flash sale broadcasts, recover abandoned carts with direct payment links, and reward loyal customers with exclusive deals.
D2C / RetailEvery broadcast, every notification, every follow-up message you send on WhatsApp is seen. Compare that to email — buried in spam, opened two days late, ignored entirely. The channel isn't just better; it's where your customers actually are.
Start Automating on WhatsAppWe handle the official API setup, bot build, CRM connection, and template approvals — you just approve and go live.
We register your business number on the Official WhatsApp Business API via Meta, handle KYC verification, and configure your Business Manager account. If you already have access, we connect directly.
Official API — not unofficial workaroundsWe design your automation flows (welcome sequences, lead qualification, nurture, broadcasts) and create WhatsApp-approved message templates. We handle the Meta approval process — typically 24–48 hours.
Meta-approved templates includedConnect to your CRM (GHL, HubSpot, Zoho) for contact sync and lead management. Optionally integrate Razorpay, Paytm, or PayU for in-chat payment collection. Full two-way data sync.
GHL / HubSpot / Zoho nativeFull end-to-end testing of every flow. We run a test broadcast to 50 contacts, verify delivery and reply handling, then flip the switch. Your team gets a live dashboard and a 30-minute walkthrough.
Live in 5 days, fully testedThe numbers make the case — WhatsApp is where Indian customers want to hear from you.
| Metric | ★ Best ChannelWhatsApp (Highvance) | SMS | |
|---|---|---|---|
| Message Open Rate | 98% | 18–22% | 25–30% |
| Avg Response Time | < 90 seconds | Hrs or never | Minutes |
| Two-Way Conversation | ✓ Full AI chat | ✗ | Limited |
| Rich Media (PDF, Image, Video) | ✓ | ✓ | ✗ |
| Payment Collection In-Chat | ✓ | ✗ | ✗ |
| AI-Powered Auto-Reply | ✓ | Basic only | ✗ |
| Broadcast to Opted-In List | ✓ | ✓ | ✓ |
| CRM Sync | ✓ Auto-sync | Manual / tool | Manual |
| Customer Preference (India) | Preferred #1 | #3 | #4 |
Real businesses that replaced email campaigns and cold calls with WhatsApp automation.
"We message every new property lead on WhatsApp within 60 seconds. Our site visit bookings went up 3× in the first month. The automation handles everything — I just show up to the meetings."
"We collect 80% of our course fees via WhatsApp payment links now. Students pay immediately during the conversation — no more chasing payments or forgotten bank transfers."
"Our order confirmation rate via WhatsApp is 4× better than email. Customers actually read the message and reply. Returns dropped 20% because people read the delivery instructions."
Everything you need to know before going live on WhatsApp.
We exclusively use the Official WhatsApp Business API via Meta-approved Business Solution Providers. We never use unofficial workarounds or web-scraping tools that violate WhatsApp's Terms of Service. Using the official API means your number is safe from bans and your messages are protected under Meta's data policies.
Yes — broadcast messages can be sent to any contact who has opted in to receive messages from your business. WhatsApp requires opt-in consent, which we help you collect via website forms, QR codes, or an initial consent message. You can personalise each broadcast with the recipient's name, last purchase, or any CRM field.
When you initiate a conversation with a customer (as opposed to replying to one they started), WhatsApp requires you to use pre-approved message templates. This prevents spam. Templates are submitted to Meta for approval — usually 24–48 hours. We handle the entire template creation and approval process for you, ensuring all messages meet Meta's guidelines.
Yes — that's the key advantage over SMS and email. When a customer replies to a WhatsApp message, our AI chatbot takes over and holds a full contextual conversation. It can answer follow-up questions, collect additional information, book appointments, and even process payments — all within the same chat thread.
We generate and send a payment link within the WhatsApp conversation — integrated with Razorpay, Paytm, PhonePe, or any UPI gateway. When the customer clicks and pays, the bot automatically confirms receipt, updates the CRM record, and sends a digital receipt — all without any human involvement. Works for fee collection, product purchases, and booking deposits.
You can use your existing business number, but it must be migrated from the WhatsApp Business app to the WhatsApp Business API — this is a one-way migration and you'll lose access to the regular WhatsApp Business app on that number. Alternatively, we recommend using a dedicated number for automation while keeping a separate personal/team line. We advise the best approach for your setup during the discovery call.
WhatsApp messaging is governed by Meta's policies and India's IT Act and DPDP (Digital Personal Data Protection Act 2023), not TRAI. TRAI's DND regulations apply specifically to SMS and voice calls. WhatsApp requires opt-in consent before messaging — which is stricter than most channels. We help you implement proper consent flows to remain fully compliant.
Book a free 30-minute discovery call. We'll map your use case, show you live examples from your industry, and give you an exact deployment timeline and quote.